Soft Skills online courses are designed to fine tune your employees’ existing skills set and will provide participants with useful strategies that will improve your their productivity and workplace effectiveness while enhancing their personal skills as well.

Please ask us how your employees can earn CEU credit for our NEW eLearning Certificate Programs. SilkWeb now offers several Certificate Programs which can earn your employees CEU. Ask us how!

Creative Problem Solving
There can always be a gap between what is actually happening and what is supposed to be happening. Quite simply by solving the problem will close the performance gap. This course discusses the importance of solving problems and ways to engage proper problem solving activity.

Emotional Intelligence –Employee Version
Understanding emotional intelligence is important to both management and staff. This course reviews the concept of emotional intelligence and its importance in the workplace.

Generations in the Workplace
This course examines the differences between Baby Boomers, Gen Xers and the new Millennials (Gen Y(Why?) in the workplace. The generational influences of each group are examined as well as the cultural impact on the workplace. Methods for closing the generational gap are discussed as well as techniques for effective intergenerational teams. 

Interpersonal Skills
This course shows why it is so important to have excellent interpersonal skills. It also reviews different behavioral styles, techniques, and obstacles you might face in communicating with others. After completing this course you will have the tools to develop excellent interpersonal skills and become a star performer!

Personal Productivity
Ownership of Personal Productivity lies primarily with the individual. The team and the organization have a responsibility to ensure that the relevant resources are in place to allow people to be productive. The problem faced in the workplace is not coming up with ideas or setting objectives – but in being able to convert plans into results. By looking at personal productivity in terms of utilizing a key resource, the conversion of plans into reality is significantly enhanced.

Public Speaking
Public speaking is a skill important to just about anyone. This eLearning course focuses on the use of language, organization, delivery methods, and controlling anxiety. Several persuasion techniques are also introduced.

Resilience in Action
Based on the book, Life’s A Bitch and Then You Change Your Attitude, Resilience in Action explores the relationship between resilience and success.  Riding the “Roller Coaster” of emotions is a process that we have come to recognize and accept as a natural way of life.  These ups and downs, the adrenaline rushes that accompany our emotions from sorrow to joy, from confusion to control and from ineffective to effective have become like old friends arriving for a visit, staying for a while and then leaving only to return again and again.  Like friends we can count on their arrival even though there are times when they are seen as distractions, interruptions or even annoyances.  The process of organizational change and how employees react to and implement changes are key to an organization’s success or failure.  Successful organizations realize that corporate resilience is directly related to the resilience of its employees.  Employees may respond to change and transition in a variety of ways.  Understanding employee responses to change and providing resilience training can minimize the negative impact on efficiency and productivity. 

Time Management
Effective time management skills drive all successful organizations. In this eLearning course you will learn key time management skills that you can adopt in your organization to deliver endless results.

The Promotable Woman
The Promotable Woman, Have We Come A Long Way, Baby? explores the factors that have made the difference in the lives of successful women and is based on research about high performing people, both men and women.  While the skills essential for professional success are common to both genders, research has shown that women must incorporate additional traits in order to achieve optimal success in the workplace. Participants will have the opportunity to develop behavioral skills in the areas of positive attitudes, communications, goal setting, balancing career and home, stress management and gaining professional acceptance. Expanding these skills will position women for higher level responsibilities, jobs and careers.